Meet Dr. Ali Mansour
Office Locations: Springfield, West Orange
Q&A with Ali Mansour
- Q: Tell us about your background as a doctor.A: I obtained my medical degree in Egypt, completed a Family Practice internship and residency at New York Medical College in 2001, and a Geriatric medicine fellowship at the University of Missouri in Columbia in 2003 where I was preparing a Master’s Degree of Science in Public Health (MSPH).
- Q: Why did you choose to become a doctor?A: Growing up, I watched my father succumb to advanced diabetes, regularly going in and out of the hospital and slipping into coma due to complications and poor medical care. It was during this time I had decided at a young age to become a physician to provide the badly needed medical care my father as well as those less fortunate deserve.
- Q: Why did you choose to practice in an open access primary care practice?A: This field is unique in that it provides the opportunity to treat a wide range of patients and remain caring for my patients from a young age all the way through their golden years. Primary and urgent care requires not only a high level of competency, but, just as important, excellent bedside manners. This ability to personally connect with patients and treat them with dignity and respect is irreplaceable and unsurpassable.
- Q: What unique skills do you possess?A: Genuinely compassionate, empathetic, professional educator as well as learner, tech savy.
- Q: Describe your day to day activities, priorities and tasks. What do you like best?A: I arrive to work earlier than my scheduled shift; I go over important messages, lab and other test results and participate in patient huddles with the care team to go over pre-visit planning and care gaps that need to be addressed during the patient’s visit. Then I start seeing patients, which is typically an 8-10 hour shift and involves constant interaction not only with patients, their caregivers or family members, but also with the office staff, pharmacies and insurance companies. What I like the best is the team work and how workflows at Care Station are designed so providers spend most of their time in direct patient care and less time entering data in the EHR system. The administrative and clinical staff is well trained, and does a lot, which makes providers more efficient and patients more satisfied.
- Q: What accomplishments are you most proud of?A: I’m proud of the medical training I received as a family practice resident and geriatric fellow at some of the best institutions in the US. I’m also proud of my work ethics and the relationship I enjoy with my patients and the trust they put in me as their primary care physician. As an Arab American, I am extremely proud of my services provided as a commissioned officer and Major in the US Air Force Reserve, where I felt I was allowed to display my true patriotic endeavors as well as providing me the unique opportunity to have met some of the finest and most talented people from all across the nation.
- Q: What are the key challenges of this field of medicine? How is it changing?A: Incorporating technology into medicine and using Electronic Health Records (EHR) has transformed the healthcare system in the US to become more quality driven, and improved outcomes, but has also put more time constraints on busy providers, who are now required to spend more time entering data into computer systems which might take them away from the sacred face-to-face interaction with their patients during an office visit. However, as providers and patients are becoming more accustomed to technology and more resources are made available, I believe that providers and staff will learn how to become more efficient, and patients will have more realistic expectations.
- Q: If you couldn’t be a physician, what would you be doing?A: Probably in the field of law enforcement or a government official to some degree.
- Q: What makes working at Care Station special?A: Highly professional, well structured and uniformity, efficiency, excellent and reliable resources, highly trained staff in a friendly and welcoming environment.
- Q: Why should patients choose Care Station for their primary care?A: The proactive and comprehensive care that focuses on the best evidence-based practices in primary care is what makes Care Station be among the best healthcare delivery systems in the region.
- Q: Tell us a little something about yourself.A: Hard working, multi-tasking, mild-mannered, and able to handle stress very well.
- Q: How do you like to spend your free time?A: Spending time with my family, exploring new places, meeting new and interesting people, and reading.